Corporate, Statutory Board & Government Divisions

I found Ms Agnes Koh to be a very competent trainer who is able to adapt to her audiences’ diverse learning speed and encourage learning through participation. Her Etiquette & Protocol Programme was very well received by our Sales Force of 2,500. I certainly would like to bring her back for other follow-up sessions in future. Agnes does not push products and humble. She makes class interesting and adds value. They learned from her right etiquette in business setting, dress code, professional greeting & introduction protocol.

Percy Chong, Manager, NTUC Income Academy

Thank you Agnes for an excellent and enriching workshop. Your course has enriched my knowledge on applying the techniques correctly. I agree that a professional image is what we want to portray to others and in turn build up an individual’s confident level. I certainly look forward to your vibrant and excellent tip sharing at another opportunity and our paths will cross again.

Priscilla Kumani A, Assistant Manager, Singapore Management University

I really enjoy your candidness, sharing on etiquette and how to carry ourselves in networking events etc. Your little stories and your life’s experiences made the sharing very interesting.

Shelly Li, Assistant Manager, Singapore Management University

A million thanks to you, Agnes for taking your time to impart your valuable knowledge to us. My friends have sometimes feedback to me about my bad colour choices. With your help, I believe I can change. I have often stunned the idea of networking since I was mostly shy, now I’ll have more confidence. A change in my perception - I have learnt a lot of my character, so I know now what I should improve on.

Don Liew Ping An, Corporal, (BHQ) Singapore Armed Forces

You’ve just taken us on a journey of pure experience of fun and laughter. It has been moments of great delight for you to share life experiences with us. Heaven is missing an angel as she is right here with us.

Lim Hee Kheng, Manager, Singapore Polytechnic

A refreshing session for me and something new on modernize etiquette in line with the new technology. The nice dance session we had with Shawn Kingston’s song.

Sng K. H. Manager, Singapore Polytechnic

You’ve indeed added a new dimension of charm in the training. We’ll definitely meet again.

C. Pannir, Director Singapore Polytechnic

My heartfelt gratitude for all the time and effort you have put in to make this course fulfilling and engaging. It was full of laughter and much more to be taken away from. The role play segments were my personal favourite. Not only did it allow us to have thorough enjoyment of the topic, it also allowed us to put what was taught into practice. It was simply fantastic!

Chia Hong Wei, 3AM, 31 FMD Singapore Armed Forces

A big thank you for your time and effort to make this course so successful! I had learnt many important things and really like the contents of the slides shown. It had benefited me a lot. I believe all the rest of the people feel the same and never regret attending this course. Thank you so much for everything you had prepared.

Heng Zhi Feng, 31 FMD/3AMB, Singapore Armed Forces

The sharing session and exercise were excellent and brought up the lighter aspect of business protocol. Thank you for your excellent presentation and all the aids were very informative.

Said Nasir, DTO, Singapore Police Force, Traffic Police

The contents of your presentation were very lively and relevant for people like us. The skills that we gained today will definitely help and enhance my chance of getting to know others and improve my social network in today’s business world.

Arjun Kumar Gurung, ASP, Singapore Police Force, Gurkha Contingent.

I must admit that it’s a total different experience and awareness of the mannerism, practices and interactions done in the corporate arena.

Anthony Teo, Supervisor, Ministry of Home Affairs

I was skeptical when I was chosen to attend this course. It changes, once I saw you. With your charisma and your positive approach, it will make great different on my attitude and to all participants.

Zul Elias, Station Inspector, Training Command, Singapore Police Force

Before I attended the class, I thought that there is nothing to learn. After the lesson, it’s very interesting, so much things we need to look into it. It’s important to gear myself a grooming standard in future. She is the best Etiquette consultant.

Esther Teng, Store Manager, Giant Chua Chu Kang

The most beautiful presenter! I really enjoyed your presentation through demonstration and participation. I have learnt and received a lot especially the Fine Dining Skill. I reflect my own habits and change it in order to have a better professional presence.

Loh Kah Wai, Supermarket Manager, Shop N Save

I have picked up a lot of good points here. Something I have never learnt in my one whole life and I have a chance to learn from you. I will remember and apply all the good habits in my daily routine.

Ernest Tse, Area Manager, Cold Storage Singapore (1983) Pte Ltd

Agnes generated an impression on how to manage people beautifully. This has an added value on my working and social life.

Elsie Chua, Admin Assistant, Credit Agricole Sussie Singapore

A very good refreshing class. Reminding us on how to behave ourselves; to be gracious, polite and hospitable. One of the most useful tips I learnt was how to control our emails when we are agitated.

Jane Xu, Head of Finance Dept, Caylon Singapore

Perfect introduction on day-to-day etiquette required in the society. Interesting discovery and fun time with the role play; very enriching session.

Anne Tan, Associate Director, Caylon Singapore

Really enjoyed the training; was totally unexpected. I did not realize that there are so many details in Business Etiquettes. Very interesting!

Christina Lua, Analyst, Caylon Singapore

One of the most concise and interesting presentation ever. Interactive with good use of participants. Very appropriate and relevant use of examples.

Ronald Wong, RM, Caylon Singapore

Thank you very much for your great efforts in conducting such an interesting and enjoyable lunch and learn workshop, with fun-filled of role plays". Our colleagues including our HR team had a really wonderful time and truly enjoyed every moment. We have received good compliments for the well-organized and successful event. Without you, this would not be possible. “Kudos for a job well done!” We hope we can work together again in the future!"

Wu Ziying, HR Director, Caylon Singapore

The topics you covered during the training were indeed enriching and very valuable. I particularly enjoyed listening to your experiences you shared; as they were inspiring and educational. I have the knowledge on etiquette and image and I am certain I will take with me and practice what I have learnt for the rest of my life. It was a pleasurable time I had today and I would most definitely recommend your services to my fellow colleagues, as it was definitely an influential presentation.

Anastasia Christina Marsh, Sales Receptionist, Volkswagen Group Singapore

I am sure this training will help me in my sales career. It brought us to another level of professionalism. It will definitely benefit the company and the sales team for thinking “out of the box” training. Thumbs Up!

Adriana Lee, Sales Executive, Volkswagen Group Singapore

Refreshing ideas; a reminder to put into practice. Exercise on “what has gone wrong” in our sales presentation to closing and walking customer out of the showroom. A reminder to our habits; taught yet forgotten in the past; often neglected. The entire sales team should attend because it was refreshing, different from standard in-house syllabus training.

Jerrome Chan, Sales Representative, Volkswagen Group Singapore

Special thanks to Agnes Koh for succinctly helps to transform the image of our 22 employees. Overall, it was time well invested. The workshop not only highlights the strong link between the individual’s image as a profession but also enhances the image of the company. The topics on the various Etiquettes one must observe provides relevant insight on how important it is for one to conduct business in a professional manner. Agnes was able to stimulate discussions and sharing which made the workshop a lot more fun and interesting. I would not hesitate to recommend any individuals or organizations who are working towards professionalizing their personal and corporate image to contact Agnes.

Lo Foong Leng, Human Resource Director, West Pharmaceutical Services Singapore Pte Ltd